Tag: Helpdesk
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7 Best Practices In Managing IT Helpdesk Tickets
Many businesses nowadays adopt a ticketing system to handle consumer requests or complaints about their products or services. If managing …
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Video Game Publisher Admits Helpdesk Was Hijacked
US video game publisher 2K has warned players of its titles not to click on links sent out by its help desk recently, as they are likely to …
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Verify End-Users at the Helpdesk to Prevent Social Engineering Cyber Attack
Test out Specops Secure Service Desk in your AD environment for free to see how it …
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Security researchers discover Helpdesk Software vulnerability
After auditing the security of Helpdesk Software solution Deskpro in accordance with the company’s Responsible Disclosure Bug Bounty …
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