After auditing the security of Helpdesk Software solution Deskpro in accordance with the company’s Responsible Disclosure Bug Bounty Program, the Checkmarx Security Research Team discovered a severe cross-site scripting (XSS) issue that can be exploited multiple ways.  Deskpro is a multichannel helpdesk software solution that helps thousands of organizations manage their customer communications and userbase across multiple channels, including email, live, chat, voice and social media, and can be deployed on the organization’s own server infrastructure or via public or private cloud services.

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