Tag: Customer Support
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Okta: Breach Affected All Customer Support Users
When KrebsOnSecurity broke the news on Oct. 20, 2023 that identity and authentication giant Okta had suffered a breach in its customer …
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Scammers Impersonate OpenSea Customer Support
Scammers Impersonate OpenSea Customer Support Attackers Socially Engineer Digital Asset Holders on Discord Prajeet Nair (@prajeetspeaks) …
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Sprint Exposed Customer Support Site to Web
Fresh on the heels of a disclosure that Microsoft Corp. leaked internal customer support data to the Internet, mobile provider Sprint has …
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Hackers Could Read Your Hotmail, MSN, and Outlook Emails by Abusing Microsoft Support
On Saturday, Microsoft confirmed to TechCrunch that some users of the company’s email service had been targeted by hackers. A hacker or …
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Keeping Customer Support Tools Safe from Hackers
In this day and age, customer support teams have a variety of tools in their arsenal to help customers resolve issues with their most …
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HP Silently Installs Telemetry Bloatware On Your PC—Here’s How to Remove It
Do you own a Hewlett-Packard (HP) Windows PC or laptop? Multiple HP customers from around the world are reporting that HP has started …
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Dell Lost Control of Key Customer Support Domain for a Month in 2017
A Web site set up by PC maker Dell Inc. to help customers recover from malicious software and other computer maladies may have been …
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Why Commvault is a 7 time Gartner leader – Customer Support Capability Video
There is nothing more important than our customers. That’s why our Customer Support organization is so important and consistently delivers market leading satisfaction scores. Read full news article on DABCC
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