Tag: Contact Centers
-
Beat the Bad Guys: Contact Center Security Solutions For Fraud Detection For 2021 and Beyond
Beat the Bad Guys: Contact Center Security Solutions For Fraud Detection For 2021 and Beyond Explore Evolving Challenges and Solutions in …
-
Contact Center Fraud Sees a COVID-Induced Spike
As COVID-19 changed the global business landscape, so too did consumer expectations, preferences, and behaviors. They expect companies to …
-
PCI Pal’s Agent Assist solution is now compliant with key Avaya Contact Center solutions
PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact …
●●●