Facebook users becoming more cautious and critical, says Pew

Ahead of Facebook COO Sheryl Sandberg testifying before Congress later today, where she will be questioned alongside Twitter CEO Jack Dorsey as US lawmakers wrestle with how to regulate social media platforms (and even just to get bums on seats, given Google’s Larry Page declined to attend), the Pew Research Center has published new research suggesting Americans have become more cautious and critical in their use of Facebook over the past year. It’s certainly been a year of scandals for the social media behemoth, which started 2018 already on the back foot already in the wake of Kremlin-backed election interference revelations — and with Mark Zuckerberg saying his annual personal mission for the new year would be the embarrassingly unfun challenge of “fixing Facebook”.

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