When Vitaly Kamluk, a security researcher with Kaspersky Lab, discovered a mysterious program named “Computrace” deeply burrowed into his colleagues’ computers, he expected to find an elite hacking group at the other end — something the Moscow-based cybersecurity firm is keenly familiar with. Instead, Kamluk had uncovered a flawed but legitimate tracking software program developed by a Canadian company, named Absolute Software, which had been apparently installed at the manufacturer level.

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