Connon MacRae, Technical Operations Lead at Ticketmaster, gave an insightful keynote talk at the recent WinOps London 2017 conference on the evolution of Ticketmaster’s journey to DevOps. InfoQ reached out to MacRae to get a sense of Ticketmaster’s challenges and successes adopting DevOps, as well as how compliance and operations look like in a global, multi-time zone, 24/7 availability organization with 14 different core ticketing products.

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