The worldwide unified communications and collaboration (UC&C) market is forecast to reach US$69.1 billion in revenue in 2024, an increase of 7.5% compared to last year, according to a new report from International Data Corporation (IDC) released on Tuesday. IDC defines UC&C as a “bundled, integrated UC/UCaaS and UC collaboration solution stack that may include an advanced telephony solution integrated with messaging (i.e., email, voice, and fax), instant messaging (IM) or chat, presence, and conferencing platforms for web conferencing, audioconferencing, and/or videoconferencing.” The research firm notes that during the 2023-2028 forecast period, the market is expected to witness a slightly lower compound annual growth rate (CAGR) of 5.7%, reaching $85 billion by 2028.

Source: ComputerWorld