Amazon forced consumers who wanted to cancel through a time-consuming “four-page, six-click, fifteen option” procedure, which the FTC dubbed “Iliad” about the Greek classic about the “long, arduous Trojan War.” The FTC claimed that although Amazon changed the cancellation procedure soon before the case was filed, the company’s actions violated consumer protection laws. “Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” FTC reports.

Source: GBHackers