There’s no end – or restored data – in sight for some Rackspace customers now on day 12 of the company’s ransomware-induced hosted Exchange email outage. In the service provider’s most recent update, posted at 0844 Eastern Time on Wednesday, Rackspace said it had hired CrowdStrike to investigate the fiasco, and noted it continues “to make all of our internal and external resources available to provide support to the remaining Hosted Exchange customers.”

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