Avaya and Alcatel-Lucent Enterprise announced a strategic partnership that extends the availability of Avaya’s OneCloud CCaaS composable solutions to ALE’s global base of customers while also making ALE’s digital networking solutions available on a global basis to Avaya customers. Through this partnership, ALE will offer Avaya OneCloud CCaaS, which provides advanced AI, Identity and Security, Workforce Engagement Management (WEM) and customer service capabilities to ALE customers.

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