Windows support scams: Here’s how we’re taking down fraud kingpins, says Microsoft

Faced with skyrocketing complaints about tech-support scams, Microsoft is turning to artificial intelligence to identify the masterminds behind the fraud. Besides prettying up iPhone photos and blitzing Ms Pac-Man, Microsoft’s AI is helping fight the real-world problem of tech-support scams, whose operators are increasingly using the web to automate the fraud with pop-up ads that lock browsers to a bogus but seemingly legitimate security warning.

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