Ivanti announced Ivanti Neurons for IT Service Management (ITSM) and Ivanti Neurons for IT Asset Management (ITAM), delivering on its mission to enable the everywhere workplace. Ivanti Neurons for ITSM empowers service desk analysts and end users with “interactive neurons” for pre-ticket automation, resulting in reduced ticket volumes into the service desk, and post-ticket automation for higher accuracy, improved mean time to remediation and optimal personalized experiences.

Read full article on Help Net Security