Why do we need ‘accidental heroes’ to deal with global cyber-attacks? | Evgeny Morozov

o appreciate the perversity of our reliance on US technology giants, you just need to grapple with the fact that one of the likely winners in the global “cyber-outage” – caused by the series of crippling cyber-attacks that hit public and private institutions worldwide a week ago – might be the very company whose software was compromised – Microsoft. The WannaCry ransomware used in the attack wreaked havoc on organisations including FedEx and Telefónica, as well as the NHS, where operations were cancelled, x-rays, test results and patient records became unavailable and phones did not work.

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