Most dev and IT practitioners work extra hours resolving incidents

PagerDuty released a new worldwide study highlighting that more than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic. These same companies cited a 47% increase in the number of daily incidents, resulting in 62% of IT and DevOps practitioners spending more than 10 extra hours per week resolving incidents, compared to six months ago.

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