Automated contact tracing — a tool that could potentially help blunt the impact of the next wave of the coronavirus pandemic as well as future outbreaks — has been largely sidelined due to privacy concerns and citizens’ lack of trust in both government agencies and technology companies, according to a variety of experts. Only 21% of people would willingly share data with healthcare businesses for contact-tracing purposes, and more than half continue to feel uncomfortable sharing personal data for any reason, according to the “2020 Consumer Trust and Data Privacy report”

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