According to a survey of 500 IT professionals (conducted by cloud and data center solutions provider INAP), 57 percent feel they’re only contacted when something goes wrong, and 27 percent feel strongly that “senior management has clearly communicated a desire to see the IT team more aligned with the goals of individual business units.” Survey respondents were asked what one thing they wish their CEO knew about their IT department or team, and the responses varied from outright frustration and pleas for more staff to sincere expressions of dedication and the need for greater cybersecurity awareness. Broken out into broad categories, the top insights IT professionals wish their CEOs knew include:

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