Twitter scammers jump in on real-time complaints to companies

Last week, a not-particularly-detail-oriented scammer inserted themselves into a complaint against an ISP that was publicly posted to Twitter. The scammer pretended to be the ISP – Virgin Media – and direct-messaged a reply, trying to weasel a credit card number out of the complainer… …without noticing that the complaint was coming from an infosec company… that then tried to trick the scammer into clicking on a link that would snare the fraudster’s IP address… …resulting in a round-robin “I think you need to click that AmEx link!” vs.

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