A year after a major upgrade to its perimeter and endpoint security, tropical James Cook University (JCU) is still working with users and internal customers to refine protections for key data and application assets across its international network. That upgrade came about in late 2017, when it became clear that JCU’s existing firewall system – which for over five years had been serving the university’s Cairns, Townsville, and Singapore campuses as well as a number of satellite sites – had come to the end of its life and was no longer addressing changes in the usage models of staff and students.

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